A new era of patient experiences.
Scale and augment patient support initiatives through an innovative and holistic approach to digital healthcare.
Welcome to a New Paradigm Shift
%
Of users increased interest in self-management
%
Improved
health behaviours
%
Improved
social integration
RxPx Patient Experience
The RxPx Patient Experience
Diagnosis
Healthcare provider recommends RxPx’s community-based Patient Platform upon diagnosis/prescription
Joins Community
Finds a supportive community of patients facing similar challenges
AI Navigation
Intelligent AI Concierge gathers information about what resources and support the patient needs
Personalization
Uses side effect trackers, medication reminders, and behavior-driven nudges
Education
Reads data-driven health literacy and lifestyle content recommendations and resources
Connection and Engagement
Patient becomes empowered through community connection, strong self-advocacy, and data-backed conversations with their HCPs
RxPx’s Patient Platform helps break down the barriers between patients and the care they need.
Medication Trackers & Reminders
Users can access medication trackers and reminders while customizing them to enhance adherence and patient outcomes.
Matchmaking Algorithm
Patients are connected to peers in the community who share similar interests and are in the same stage of their journey.
Adverse Event Monitoring
Trained community managers flag and report any visible post that might be considered an adverse event.
Artificial Intelligent Agent
Our friendly AI agent greets new users via custom prompts and ensures patients are placed in the social group that best fits their needs.
Self-Paced Content Program
Our tailor-made, evidence-based content educates patients about their diagnosis, medication, and disease management.
Gesture-Based Health Trackers
Health, mood, and wellness trackers help patients with disease management and improving outcomes.
Features that facilitate Education, Connection and Behavioural Change
Health Literacy
Peer Support
Health Tools
How does it work?
RxPx’s Patient Platform Adheres to Data and Privacy Regulations
Establishing the Link Between Outcomes and Treatment
Combining the power of the HCP and Patient platforms enables shared decision-making between both parties. HCPs can share personalized analytical insights to evaluate patients’ symptoms and the impact of treatment on progression. As a result, they help patients stay on therapies and achieve better outcomes.
Your most common questions answered
How does RxPx facilitate patient engagement in healthcare?
Keeping patients engaged in their own healthcare journey is a critical component to what we do at RxPx each and every day. Our patient platform helps brands meet patients where they are by providing personalized support at scale, while supporting patients in their journey towards becoming empowered self-advocates.
Leveraging content mapped to each stage of the patient journey, peer-to-peer support, live in-platform Community Managers, medication and appointment reminders, as well as side effect trackers and behavioral nudges, each patient becomes an active participant in their own health outcomes, empowered by education and connection.
What are common patient engagement challenges and how does RxPx address them?
We offer solutions for both simple and complex patient engagement challenges. See below for a selection of common challenges and how the RxPx platform can address them:
Health Literacy
Our patient platform offers a diverse range of health education resources that are available in highly engaging, multimedia formats. As each individual learns and absorbs information differently, individuals leveraging the RxPx patient platform have the option of consuming valuable, evidence-based disease or therapy specific information in audio format, webinar format, articles, step-by-step programs, surveys, polls, video and infographics.
Individuals also have a range of evidence-based information to select from, including daily lifestyle tips to disease-specific education, all in the palm of their hand.
Personalization
RxPx enables personalization at scale leveraging the combination of both an in-platform live Community Manager, combined with an AI buddy who supports a tailored journey for each individual based from specific inquiries, tracked behaviors and responses to questions and prompts.
Each patient’s in-platform experience is tailored and personalized based on how they interact with the platform, supporting each patient within a community exactly in a way that works best for their individual needs and preferences.
Complex Care Coordination and Healthcare Navigation
RxPx provides a centralized mobile experience where patients have access to all the tools, education and support they need to navigate complex care plans. We work closely with our partners to identify the gaps and barriers to care in the patient journey.
What factors influence patient engagement?
Factors that affect patient engagement are diverse and interconnected. A patient’s interest in learning about their diagnosis, medication, and disease management are the main drivers of engagement. The most commonly identified factors include:
Perception of availability of services: Patients’ views on the quality and effectiveness of available healthcare services significantly impact their engagement. Previous experiences or observations of others’ care can shape these perceptions, influencing willingness to participate actively in their own care.
Level of comfort in asking questions: The level of ease patients feel when seeking information or voicing concerns to healthcare providers is crucial. Some may hesitate to ask questions due to fear of being perceived negatively or belief that their needs cannot be met.
Beliefs about their role: Patients’ understanding of their role in the healthcare process directly impacts engagement. Those who view themselves as active participants in their care are more likely to engage fully, while those who believe healthcare decisions should be left entirely to professionals may be less involved.
Access to resources: Socioeconomic factors, including financial resources, health literacy, and language proficiency, can significantly impact a patient’s ability to engage effectively with healthcare providers and services.
Reference: Kuluski, K., Peckham, A., Gill, A., Gagnon, D., Wong-Cornall, C., McKillop, A., Parsons, J., & Sheridan, N. (2017). What factors influence patient and carer engagement in community based primary health care? Insights from people with complex care needs and their carers. International Journal of Integrated Care, 17(5), A79. https://doi.org/10.5334/ijic.3347
